The Complete List of Virtual Doorman Responsibilities & Duties
Virtual Doorman Responsibilities: Complete Guide A building owner in Brooklyn hired virtual doorman services last year. The contract promised "comprehensive front-desk coverage." Three weeks later, residents started complaining. Packages sat unnoticed in the lobby. Visitors waited five minutes for responses. Emergency calls received delayed attention. When the owner asked for clarification, she discovered the service provider never defined specific virtual doorman responsibilities. Expectations remained unclear on both sides. Performance suffered as a result. A property manager in Manhattan faced a different problem. She needed to justify virtual doorman costs to her board. Without understanding exact virtual doorman responsibilities, she couldn't explain the value proposition. Her board rejected the proposal, citing "unclear deliverables." Six months later, after a security incident involving unauthorized visitors, she returned to research virtual doorman servi...